HOW CAN I PLACE AN ORDER ?
Ordering is super simple:
After placing the desired products in your basket, you can complete your order by clicking the »checkout« button.
During the ordering process, you can easily set up a customer account and log in automatically.
Afterwards, you will be guided through the three-step-ordering process (address – payment method – confirmation) to finalize your order.
What happens after my order has been placed?
After placing an order, you will be sent a confirmation via email, which lists the ordered items, your billing and delivery address, as well as the chosen payment option. Finally, your purchase will be delivered to you, and we hope you will have lots of fun with your new items. In case you are not happy with your purchase, you can simply initiate the return process.
FAQS
FREQUENTLY ASKED QUESTIONS AND ANSWERS
Do you offer discounts?
10% Wisdom Discount for Ages 65+
10% Veterans.
Do I have to register for a customer account to be able to place an order?
Yes, you will need to set up a customer account. Using the registration form, you can do so easily and completely free of charge.
Which payment methods are accepted?
You can choose between the following payment options: Cash app, Chime, Apple pay ,Zelle PayPal and Cryptocurrency. The availability of a card payment method will depend on your shopping location.
Can I place a tax-free order?
All orders on Puff Vault Vape Store Global are placed duty free and tax free. We display estimated applicable customs duties and taxes during checkout, however these are collected locally upon delivery. These payments are not collected by us.
Can I cancel my order if it has not been shipped yet?
Cancellations are possible if the order has not yet been processed in our warehouse. Our warehouse is very fast when it comes to processing orders. Due to this, cancellations may only be possible for a few minutes after the order has been placed.